Get Answers to Your Medicare Questions

The Sourcewise Health Insurance Counseling & Advocacy Program (HICAP) helps you prioritize your Medicare options and provides unbiased information to help you choose the best plan for you and your family.

Sourcewise HICAP counselors help individuals in Santa Clara County to understand enrollment periods for Medicare Part A, Part B, Part C, and Part D. Counselors also educate clients about important enrollment rights and timing when one wishes to purchase or switch Medicare supplement insurance plans (also referred to as Medigap). 
Existing Medicare beneficiaries (already enrolled in Part A, Part B or both) have an “Annual Coordinated Election Period” (AEP) every October 15 through December 7. Commonly called “Open Enrollment,” during this period recipients may enroll into, switch, or drop a Medicare Part D drug plan or a Medicare Part C HMO. Changes made in this year’s AEP will take effect on January 1, 2016. 
Medicare Advantage Plan members can check their Annual Notice of Change (received in September) in preparation for 2016. Increased costs or decreased benefits for 2016 have triggered guaranteed rights to purchase Medigap plans without medical underwriting. 
General enrollment for Medicare Part A/B will take place from January 1, 2016 through March 31, 2016 for individuals who wanted -but missed their chance – to enroll in Medicare Part B or who wish to purchase Part A. Part B coverage will begin July 1, 2016. 
Passive enrollment into the pilot project Cal MediConnect will end December 31, 2015. Certain dually eligible Medi-Cal and Medicare recipients may elect to join these plans on their own in 2016.
To review your benefits and health care options, call our Health Insurance Counseling specialists at: (408) 350-3200, option 2.


Get Ready for Medicare Changes in 2022

The Medicare Annual Enrollment Period (AEP) will start on October 15 and last through December 7, 2021. Sourcewise Health Insurance Counseling & Advocacy Program (HICAP) Counselors have adapted to serve Santa Clara County residents’ needs amidst the COVID-19...

Become a Community Advocate for Older Adults

The Sourcewise Advisory Council plays a vital role in advocating for the diverse needs of older adults in Santa Clara County. Members of the Advisory Council participate in planning future services provided and funded by Sourcewise. Members are involved in the...