Enhanced Care Management

Enhanced Care Management (ECM) provides a whole-person approach to care that addresses high-need Medi-Cal members’ clinical and non-clinical circumstances. ECM is intended for the highest-risk individuals with complex medical and social needs. ECM is a collaborative approach to providing individuals with intensive and comprehensive care management services. This program launched with Sourcewise in 2022.

• An ECM Lead Care Manager will assist with navigating medical conditions, appointments, and connecting with health providers.
• We provide referrals for community services including housing, food, and other benefits.
• Clients receive regular home visits to ensure the maintenance of health and well-being.

Who We Serve

To be eligible for the ECM Program at Sourcewise, you must meet the following criteria:

• Be 18 years of age or older
• Receive Medi-Cal managed health care benefits with Santa Clara Family Health Plan or Anthem Blue Cross in Santa Clara County