A female caregiver assists an older woman whom is sitting down.

Enhanced Care Management

Enhanced Care Management (ECM) provides a whole-person approach to care that addresses high-need Medi-Cal members’ clinical and non-clinical circumstances. ECM is intended for the highest-risk individuals with complex medical and social needs. ECM is a collaborative approach to providing individuals with intensive and comprehensive care management services. This program launched with Sourcewise in 2022.

  • An ECM Lead Care Manager will assist with navigating medical conditions, appointments, and connecting with health providers.
  • We provide referrals for community services including housing, food, and other benefits.
  • Clients receive regular home visits to ensure the maintenance of health and well-being.

Who We Serve

To be eligible for the ECM Program at Sourcewise, you must meet the following criteria:

  • Be 18 years of age or older
  • Receive Medi-Cal managed health care benefits with Santa Clara Family Health Plan or Anthem Blue Cross in Santa Clara County

Not sure where to begin?

Contact our Community Resource Specialists at (408) 350-3200, option 1, or use the Contact Us form to email us.