An elderly female hand holds a mock United States government Medicare Health Insurance card.

Medicare Counseling Appointments

Sourcewise offers you personalized assistance through one-on-one counseling appointments.

HICAP is determined to provide free, objective, and safe Medicare counseling during the COVID-19 pandemic. However, due to COVID-19, all staff and volunteers are adhering to the local and state directive to shelter in place and to practice social distancing. HICAP offers secure and safe counseling in a virtual or telephone setting. Once in-person counseling is safe to resume, appointments are offered at many Community and Senior Centers throughout Santa Clara County, as well as at Sourcewise offices. View the map below to find Medicare counseling locations and contact details.

Sessions are conducted with state-certified HICAP counselors who have completed a comprehensive, initial training program, and continue to train to remain current with the latest in Medicare.

All Sourcewise HICAP counselors are registered by the California Department of Aging. Call (408) 350-3200, option 2 or (800) 434-0222 for more information or use the Contact Us form to email us.

Download Additional Medicare Resources

This project was supported, in part, by grant number CFDA 93.324 from the U.S. Administration for Community Living, Department of Health and Human Services, Washington D.C. 20201. Grantees undertaking projects under government sponsorship are encouraged to express freely their findings and conclusions. Points of view or opinions do not, therefore, necessarily represent official Administration for Community Living policy.

Support was provided by the California Department of Aging.