Programs & Services
- 2022 Additional Enrollment Periods
- Medicare Counseling Appointments
- Medicare Savings Program
- Medi-Cal Facts for Seniors
- Extra Help for Part D
- Frequently Asked Questions
Community Resource Specialists are available between 8 a.m. to 5 p.m. M-F at (408) 350-3200, option 1.
Connections, Health, Aging & Technology Program (CHAT)
The Connections, Health, Aging & Technology (CHAT) Program helps bridge the digital divide gap and mitigates social isolation among seniors. In partnership with the California Department of Aging, the program provides an iPad for a limited time with technical assistance and one-on-one training.
CHAT Interest Survey:
The Sourcewise Connections, Health, Aging & Technology program. Fill out the survey to see if you qualify to receive an iPad.
What is an iPad?
An iPad is a device that has a screen like a small television. You can touch the screen to use it like a computer. You can also use this device to connect with your doctor or loved ones through its camera and speaker. With a touch of the screen you will be able to stay informed and connected to the community. The iPads loaned come with a data plan for the duration of the program, which allows individuals to connect to the internet. Devices are limited and available while supplies last.
Who We Serve
The program serves seniors ages 60 and older who live alone and who lack access to technology, the internet, and the skills to use it safely. Services are free and provided virtually so participants can learn from the safety of their home. Training and support offered in these languages: English, Spanish, Vietnamese, and Chinese.
CHAT Program Eligibility:
- 60 years of age or older
- Lives alone
- Resident of Santa Clara County
- Does not currently own a tablet device
- Additional eligibility requirements determined by CDA
Let’s Get Started
The application process begins with the submission of an intake form. Upon evaluation of the information and validation of eligibility, you will be contacted to complete three surveys in an interview-type format completed over the telephone to gather information for a baseline. They will also be used to gain insights as to the impact of the program on your daily life and wellbeing.
What are some ways I can use the iPad?
- Connect to the internet
- Browse the web
- Video chat with family, friends, and your doctor
- Set appointment and medication reminders
- Take photos and record videos
- Create and manage an extensive library of videos, still images, and music
- Read ebooks
- The iPad’s touchscreen supports shortcuts such as pinch to zoom
- Take notes and add a checklist
- See worldwide local time in different time zones
- Talk to Siri, a voice-activated assistant
- Watch videos or relax with soothing sounds on YouTube
- Check the weather forecast
- Participate in virtual educational workshops
What are some apps preloaded on the iPad?
- Security: MobileIron Mobile Device Manager Client & Lookout Mobile Security
- Health Apps: Teledoc, CVS Pharmacy, Walgreens, “What’s Covered” Medicare, Drugs.com
- Social & Entertainment: YouTube, Zoom, FaceTime, Facebook, Facebook Messenger, Kindle
- Support: Easy Tablet Help for Seniors
Can I set reminders on iPad?
- In the Reminders app , you can easily create and organize reminders to keep track of all of life’s to-dos. Use it for shopping lists, projects at work, tasks around the house, and anything else you want to track. Create subtasks, set flags, add attachments, and choose when and where to receive reminders. You can also use smart lists to automatically organize your reminders.
Not sure where to begin?
Email us at firstname.lastname@example.org or call (669) 699-2245, option 2. We are available Monday through Friday, 8 a.m. to 5 p.m., excluding national holidays.