The Digital Access Program: Bridging the Digital Divide for San Jose Residents with In-Person Access Center 

Jan 31, 2025 | Newsletter, Winter 2025

Sourcewise is pleased to have launched its newest Digital Inclusion initiative: the Digital Access Program! Operating from October 2024 through August 2025, the Digital Access Program is hosted at the Roosevelt Community Center and offers a physical space for seniors to access the internet, use technology, and harness digital skills training.

Building on insights gained from Sourcewise’s previous Digital Inclusion programs, the Digital Inclusion Team is excited to capitalize on the growing demand for face-to-face assistance by increasing in-person training offerings.

In addition to in-person training, eligible seniors can receive access to iPads for on-site use and technical assistance via the Digital Access Program.  While the program is centered around iPads, seniors are welcome to bring their devices if they prefer and the Digital Inclusion Team will assist to the extent of their capabilities.

As of January 2025, the program has enrolled 18 clients and enrollment remains open. Clients have received technical support and 1:1 training encompassing a range of requests such as accessing email, navigating job portals, testing Zoom accounts, and troubleshooting iPad-specific inquiries.

This program is free for eligible seniors and offered in English, Spanish, and Vietnamese. To be eligible, participants must be 55+ years of age, a City of San Jose resident, and can travel to the Roosevelt Community Center, 901 E. Santa Clara St. San Jose, CA 95116.

For further information and/or enrollment assistance, the Digital Inclusion Team is eager to assist via phone (669) 699-2245 or email tech@mysourcewise.com. Interested seniors can also enroll directly via mysourcewise.com.

The Digital Access Program is made possible through funding from the City of San Jose and in partnership with the San Jose Public Library Foundation.