Digital Ambassador Program

The Digital Ambassador Program is a “Seniors Empowering Seniors” initiative. The program participants receive training from the Sourcewise Digital Link team while demonstrating mastery in at least one specific technology topic. Digital Ambassadors are committed to sharing their time and knowledge with fellow seniors while upholding the mission and values of Sourcewise.

Our mission is to provide adults and their caregivers the tools and services they need to effectively navigate their health and life options. Through a comprehensive network of resources, Sourcewise strives to educate, prepare, support, and advocate for all adults, their families, and their caregivers within Santa Clara County.

What is a Digital Ambassador?

You can think of a Digital Ambassador as a peer mentor who helps fellow older adults feel confident using technology. As a Sourcewise Digital Ambassador, you will:

• Guide peers one-on-one or in small groups at the Roosevelt Community Center.
• Teach practical skills like staying safe online, using email, video calling, and exploring helpful Internet resources.
• Share your own experience to make technology friendly and approachable.
• Help other seniors stay connected, independent, and informed in today’s digital world.

By becoming a Digital Ambassador, you turn your learned digital skills and knowledge into meaningful support for your peers while also helping to close the digital divide.

Who We Serve

Hosted at and in collaboration with the Roosevelt Community Center (San Jose), the Digital Access Program provides a space where seniors have access to technology, digital skills training, and the Internet. The program provides in-person support for seniors, including access to an iPad and onsite training provided directly by the Sourcewise Digital Link Team. In addition to English, our team is equipped to serve Spanish and Vietnamese-speaking clients.

Program Eligibility:

• 60+ years of age

• County of Santa Clara Resident

• Ability to travel to the Roosevelt Community Center

Program Requirements:

• Participate in program onboarding & training on key topics including online safety & cybersecurity, productivity apps (ie, Google suite), and social media
• Provide 1-on-1 and group trainings on digital tools & resources on a quarterly basis
• Maintain and uphold Sourcewise mission & values

Program Recognition

As a Digital Ambassador, your dedication and skills are recognized and celebrated in meaningful ways:

• Excellence Certification: Receive a personalized certificate, including recognition as a Certified Digital Ambassador, upon training completion and mastery in a technology topic, presented at quarterly community events.
• Community Spotlight: Features in newsletters, social media, and “Digital Ambassador Spotlight” for leading impactful trainings and recognizing outstanding peer support.
• Milestone Rewards: Earn appreciation for reaching service milestones, awarded at Digital Ambassador gatherings.

Enroll Today!

Interested seniors can make an appointment with our team to enroll today. Our teams offer the Booking System, where you can find a time with a Digital Link Coordinator based on your language and schedule preferences.

Location Information:

Roosevelt Community Center
901 E. Santa Clara St.
San Jose, CA 95116

Hours of Operation:

• Tuesday – Thursday: 8 a.m. – 2:30 p.m.