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Community Resource Specialists are available between 8 a.m. to 5 p.m. M-F at (408) 350-3200, option 1.

Stories, Updates, and Community Voices

Explore updates, videos, and community feedback that show how Sourcewise supports older adults, people with disabilities, and caregivers across Santa Clara County.

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Every story, social media post, and message shared here reflects a moment where someone needed help — and found it. This is how support takes shape. Real experiences, real challenges, and real connections.

Community Highlights

A closer look at how Sourcewise shows up for the people of Santa Clara County.

Voices from the Community

Real feedback from community members who worked with Sourcewise.

Review from Yelp
SourceWise has provided for our sweet Mom in remarkable ways. We initially heard about Shobna Choudry's insight and creativity in August of 2023 (she enjoys a stellar reputation at Westgate Villa) and we were thrilled to connect with her in May of 2024. As our Program Community Support Specialist, Shobna did ALL the heavy lifting when it came time to coordinate services to benefit our sweet Mom. By early July of 2024, Shobna's devotion to paperwork and protocol paid off in miraculous ways for our precious Mom. Shobna visits our Mom regularly to make absolutely certain she's in the very best place possible, and she's very proactive surrounding any paperwork that needs to be completed. We are so grateful for Shobna and her team at SourceWise!
Review from Yelp
Sourcewise (Meals On wheels) is a true blessing. The delivery service and the quality of the food is very helpful to our needs. We are on a fixed budget, but still give what we can.
Review from Yelp
After a very long time of searching, I wish I'd known about Sourcewise sooner. All the people I spoke with at Sourcewise were caring, and helpful, and would have saved us valuable time, and prevented our frustrations, if we'd known about them earlier.

But, the most helpful person to me was Community Support Program Specialist Shobna Choudry. She worked with me, providing knowledgeable experienced information, and helped me through the various steps, and tasks, to get where I needed to be.

By contrast, when my sisters and myself previously ended up pursuing maybe 13 other possible programs, to address my living situation, we encountered a number of dead-ends, inaccurate, irrelevant or unhelpful information, and additional referrals to other time-consuming unproductive rabbit trails, and to continually changing (rotating) and occasionally "ended" Contacts.

And, there was sometimes downright resistance to answering questions.
Forms would sometimes need to be submitted in-person at an office, even though website messaging systems sometimes did exist, but were not mentioned or advertised.

Also, some folks are working from their phones, and do not have ready two-way, office-level, tech capability, to use multiple types of access to send or receive a fax, to scan or print information, add attachments to emails, or download or upload a document or photo ID.

There are often complex layers and levels to get through, for validation, verification, authentication, confirmation, and approval from various agencies and medical providers, for each individual record to be released to multiple third parties.

However, fortunately, the Sourcewise organizational 'culture of caring' seems to extend further, to the Director level, and presumably beyond, as evidenced by HICAP Director Marcelo Espiritu
He took the time to call me at a particularly critical time, and personally helped to guide me. Sourcewise personnel obviously care.

I am grateful to be able to say I would highly recommend Sourcewise, from anyone just starting to explore options, to experienced searchers.

You don't need to go it alone. These people will help make the journey more efficient, and more pleasant. Dealing with layers and levels of bureaucracy can be stressful. But, it's much better to make actual progress, with such a helpful partner.
Review from Yelp
Sourcewise is an absolute godsend and I have no idea how my family would manage my mom's care without their programming. Nathaniel is a gift and has gone so far above and beyond for our family. I was truly at a point of despair and desperation regarding senior care before Sourcewise entered the picture. THANK YOU SOURCEWISE

Sourcewise in Action

Videos that show how support happens—through guidance, practical information, and real moments from the community.

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