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Community Resource Specialists are available between 8 a.m. to 5 p.m. M-F at (408) 350-3200, option 1.
Stories, Updates, and Community Voices
Explore updates, videos, and community feedback that show how Sourcewise supports older adults, people with disabilities, and caregivers across Santa Clara County.
Follow us for community updates, practical resources, & real stories of support.
Every story, social media post, and message shared here reflects a moment where someone needed help — and found it. This is how support takes shape. Real experiences, real challenges, and real connections.
Community Highlights
A closer look at how Sourcewise shows up for the people of Santa Clara County.
Voices from the Community
Real feedback from community members who worked with Sourcewise.
But, the most helpful person to me was Community Support Program Specialist Shobna Choudry. She worked with me, providing knowledgeable experienced information, and helped me through the various steps, and tasks, to get where I needed to be.
By contrast, when my sisters and myself previously ended up pursuing maybe 13 other possible programs, to address my living situation, we encountered a number of dead-ends, inaccurate, irrelevant or unhelpful information, and additional referrals to other time-consuming unproductive rabbit trails, and to continually changing (rotating) and occasionally "ended" Contacts.
And, there was sometimes downright resistance to answering questions.
Forms would sometimes need to be submitted in-person at an office, even though website messaging systems sometimes did exist, but were not mentioned or advertised.
Also, some folks are working from their phones, and do not have ready two-way, office-level, tech capability, to use multiple types of access to send or receive a fax, to scan or print information, add attachments to emails, or download or upload a document or photo ID.
There are often complex layers and levels to get through, for validation, verification, authentication, confirmation, and approval from various agencies and medical providers, for each individual record to be released to multiple third parties.
However, fortunately, the Sourcewise organizational 'culture of caring' seems to extend further, to the Director level, and presumably beyond, as evidenced by HICAP Director Marcelo Espiritu
He took the time to call me at a particularly critical time, and personally helped to guide me. Sourcewise personnel obviously care.
I am grateful to be able to say I would highly recommend Sourcewise, from anyone just starting to explore options, to experienced searchers.
You don't need to go it alone. These people will help make the journey more efficient, and more pleasant. Dealing with layers and levels of bureaucracy can be stressful. But, it's much better to make actual progress, with such a helpful partner.
Sourcewise in Action
Videos that show how support happens—through guidance, practical information, and real moments from the community.
Looking For Support?
You don’t have to figure it out alone. We’re here to help you find the right next step.
